Customer satisfaction is important to us.
Customers may cancel a booking before technician dispatch.
If the technician has already been dispatched or arrived at the location, an inspection or visit charge may apply.
Refunds may be approved in the following situations:
Refunds are generally not available after a repair has been completed and accepted by the customer, except where required by law or where a specific service warranty applies.
Approved refunds will be processed within 7–10 business days using the original payment method.
Special-order or installed spare parts are generally non-refundable unless found to be defective under the applicable warranty.
For cancellation or refund requests:
Email:info@aonetechservices.com
